Shipping policy

. Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Customers will receive a confirmation email with tracking information once the order is shipped.

2. Delivery Time

Estimated delivery times:

• Germany, France, Spain, Italy: 7–15 business days

• Other European Union countries: 7–20 business days

Delivery times may vary depending on warehouse location, carrier availability, and possible customs delays.

Important: Delivery times are estimates and are not guaranteed.

3. Shipping Origin

Products may be shipped:

• From warehouses located within the European Union

or

• Directly from international partner suppliers

Shipping origin depends on stock availability at the time of purchase.

4. Shipping Costs

Shipping fees are calculated at checkout.

Free shipping promotions may occasionally apply.

5. Tracking

All orders include tracking information.

Customers can track their shipment using the link provided via email.

6. Delays

We are not responsible for delays caused by:

• Customs processing

• Strikes

• Weather conditions

• High seasonal demand

• Incorrect information provided by the customer

7. Incorrect Address

Customers are responsible for providing accurate shipping information.

If a package is returned due to an incorrect or incomplete address, reshipping costs may apply.